PRIVACY POLICY
Effective date: 16th day of January 2024
WWW.AAMEVOL-CARE.COM (the "Site") is owned and operated by AAMEVOL CARE LTD. AAMEVOL CARE LTD is the data controller and can be contacted at:
INFO@AAMEVOL-CARE.COM
08000 096146
3 Trinity Gardens, 9-11 Bromham Road, Bedford. MK40 2BP
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: Contacting the Data Protection Officer.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
1. Users have provided their consent to the processing of their data for one or more specific purposes;
2. Processing of user personal data is necessary to protect the life of the user or another natural person; and
3. Processing user personal data is necessary to a task carried out in the public interest or in the exercise of our official authority.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
Provide the customer with care services
Maintain customer relationships
Match a customer with a carer
Communicate with potential and existing customers for marketing purposes
Providing and improving quality of services to customers
To analyze website use and improve services
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
Email Marketing & Newsletters
We may offer suggestions and recommendations that we believe could be of interest to you or your team/organization. Communication will be conducted solely through electronic means, such as email, providing information about services similar to those you have previously expressed interest in.
Your data may also be used, or shared with selected third parties with your consent, to provide information about services that may be of interest to you. This communication will occur through electronic means, and you have the option to opt out of such marketing activities. To exercise this right, you can indicate your preferences on the relevant forms during information collection or unsubscribe from future marketing communications by following the instructions in the marketing emails.
We do not disclose personally identifiable information to advertisers, but we may share aggregate information about our user base. This aggregate information may assist advertisers in reaching their desired audience. The personal data collected from you may be utilized to comply with advertisers' preferences by displaying their advertisements to the targeted audience.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.
Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here:
Sanjiv Melvin
info@aamevol-care.com
08000 096146
3 Trinity Gardens, 9-11 Bromham Road, Bedford. MK40 2BP
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We do not use cookies on our Site.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.
Contact Information
If you have any questions, concerns or complaints, you can contact our data protection officer, Sanjiv Melvin, at:
info@aamevol-care.com
08000 096146
3 Trinity Gardens, 9-11 Bromham Road, Bedford. MK40 2BP